Unified Communications (UC) has moved well into the mainstream, especially as mobility continues to shape IT strategy. For this reason, it is likely to be high up on your customers’ priority lists. Deploying UC on-premise does pose challenges however, particularly around integration.
To achieve the sought-after capability organisations often desire to reach any person, at any location, on any device, over all networks requires multiple products.
Hosted UC: made for the cloud
The evolving nature of UC naturally lends itself to being delivered through the cloud. It’s typically a collection of varied capabilities, so as new functionality emerges, activating this on a shared platform means multiple customers can benefit and, individually, don’t have to suffer lengthy integration delays. Hosted UC also has advantages for continuity and disaster recovery (DR), plus added agility in responding to new requirements.
Nuvias provides a comprehensive portfolio of Hosted Unified Communications solutions which can be delivered from a common, carrier grade platform, ensuring a lower total cost of ownership.
This enables both fixed-line, mobile and wireless service providers to innovate, quickly react to the market, and launch compelling suites of hosted services that include:
- Hosted PBX
- Business Trunking
- Audio and Video Conferencing
- Unified Messaging and Collaboration
- Presence and Instant Messaging
- Call Centre and Attendant Console
- IVR and Auto Attendants
- Web and IT Integration