Our highly trained engineers and technical teams are focused on ensuring a fast and efficient resolution to customer issues.  To get the technical help or support you need please ‘Log a Support’ case with the relevant team below.

Intelligent Networks

Nuvias Intelligent Networks support team handle over 15,000 assets across more than 35 countries, offering a comprehensive portfolio of support services for vendors such as Riverbed and KEMP. As the only Riverbed Authorised Support Partner in Europe, Nuvias offer unrivalled technical knowledge when supporting Riverbed installations and estates.  All cases are logged and managed via  Nuvias Portal for real-time updates on your support case.

Log Support Case

Cyber Security

Support is available for every product purchased and maintained through the Cyber Security practice in the UK, with many services available in Europe. We are also able to provide a 24×7 service at an additional cost for a number of our vendors including Check Point and WatchGuard.  All cases raised with CS support are logged and proactively resolved by our engineers, and where necessary, resolved in conjunction with our vendors and in accordance with our online SLAs.

For support for Cyber Security related products, please select the vendor form below.

Unified Communications

We have a reputation for excellence in Unified Communications solutions and offers partners access to these skills & knowledge through our broad range of support services. From 1st line HelpDesk through to 24/7/365 mission-critical support there is a service which will complement your in-house capabilities and customer requirements. Raise a request with Nuvias UC and you can have the confidence that it will be managed by some of the best technical resources in the industry.

Log Support Case

Other Support Services