Our highly trained engineers and technical teams are focused on ensuring a fast and efficient resolution to customer issues. To get the technical help or support you need please ‘Log a Support’ case with the relevant team below.
Nuvias AN support team handle over 15,000 assets across more than 35 countries, offering a comprehensive portfolio of support services for vendors such as Riverbed and KEMP. As the only Riverbed Authorised Support Partner in EMEA, Nuvias offer unrivalled technical knowledge when supporting Riverbed installations and estates. All cases are logged and managed via Nuvias Portal for real-time updates on your support case.Log Support Case
Support is available for every product purchased and maintained through the Cyber Security practice in the UK, with many services available pan-EMEA. We are also able to provide a 24×7 service at an additional cost for a number of our vendors including Check Point and WatchGuard. All cases raised with CS support are logged and proactively resolved by our engineers, and where necessary, resolved in conjunction with our vendors and in accordance with our online SLAs.
We have a reputation for excellence in Unified Communications solutions and offers partners access to these skills & knowledge through our broad range of support services. From 1st line HelpDesk through to 24/7/365 mission-critical support there is a service which will complement your in-house capabilities and customer requirements. Log a case with Nuvias UC and you can have the confidence that it will be managed by some of the best technical resources in the industry.Log Support Case
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